Welcome to Born Genuine. By accessing, browsing, or purchasing from our website www.borngenuine.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our website.
1. General
1.1. These Terms & Conditions govern your use of our website, products, and services.
1.2. Born Genuine reserves the right to update or modify these terms at any time without prior notice.
1.3. All updates will be effective immediately upon posting on this page.
2. Eligibility
2.1. By using our website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
2.2. You agree to provide accurate, current, and complete information during any purchase or account creation process.
3. Products and Usage Disclaimer
3.1. All products sold on Born Genuine are herbal and organic supplements, intended to support general wellness.
3.2. These products are not intended to diagnose, treat, cure, or prevent any disease and should not be considered a substitute for professional medical advice.
3.3. Always consult a healthcare professional before starting any new health product, especially if you are pregnant, nursing, have an existing medical condition, or are taking medication.
3.4. Born Genuine is not responsible for misuse or improper storage of the products.
4. Orders and Payment
4.1. By placing an order, you confirm that all details provided are accurate and complete.
4.2. All prices listed are in Indian Rupees (INR) unless otherwise stated, and include applicable taxes unless noted.
4.3. Payment must be made in full before the order is processed and shipped.
4.4. We accept payments via [list your payment gateways – e.g., Razorpay, PayPal, Credit/Debit Cards, UPI].
5. Shipping and Delivery
5.1. We deliver across India and selected international locations.
5.2. Estimated delivery times are provided for guidance only; actual delivery may vary due to unforeseen delays.
5.3. Born Genuine is not liable for delays caused by courier services, customs processes, or other factors beyond our control.
5.4. Risk of loss and title for products pass to you upon delivery.
6. Returns, Refunds, and Cancellations
6.1. Due to the nature of our products, we do not accept returns once the product has been opened or used.
6.2. Refunds will only be issued for products that are:
- Damaged upon arrival
- Incorrectly shipped
- Unopened and in their original packaging (within 7 days of delivery)
6.3. Cancellation requests must be made before the product is shipped.
7. Intellectual Property
7.1. All content on the Born Genuine website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of Born Genuine and protected under applicable copyright laws.
7.2. You may not reproduce, distribute, or use any content from our website without prior written consent.
8. Privacy Policy
8.1. Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
9. Limitation of Liability
9.1. To the fullest extent permitted by law, Born Genuine shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
9.2. Born Genuine’s total liability, whether in contract, warranty, or tort, shall not exceed the amount paid by you for the product.
10. Governing Law and Jurisdiction
10.1. These Terms & Conditions shall be governed by the laws of India.
10.2. Any disputes shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: enquiry@borngenuine.com
📞 Phone: +91-8299431480