Last Updated: 05/08/2025
At Born Genuine, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.borngenuine.com or purchase our products.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following information when you interact with our website or services:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed through secure gateways — we do not store your card information)
b. Non-Personal Information
- IP address
- Browser type and version
- Pages visited on our website
- Date and time of visit
- Device and operating system information
2. How We Use Your Information
We use the information we collect for:
- Processing and fulfilling your orders
- Sending order confirmations, invoices, and updates
- Providing customer support
- Improving our website, products, and services
- Sending promotional offers, newsletters, and updates (only if you have opted in)
- Preventing fraud and ensuring transaction security
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Payment gateways (e.g., Razorpay, PayPal) to process transactions securely
- Delivery partners to ensure timely shipping of orders
- Legal authorities when required by law or to protect our rights and safety
4. Data Security
We use industry-standard encryption, secure servers, and firewall protection to safeguard your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security of your data.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Understand website traffic and usage patterns
- Personalize your shopping experience
You can disable cookies in your browser settings, but some features of the site may not function properly.
6. Your Rights
You have the right to:
- Access, update, or correct your personal data
- Request deletion of your data from our systems
- Opt out of promotional communications at any time
- Request details about the personal data we hold about you
To exercise these rights, contact us at [insert email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read their policies before sharing any information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes means you accept the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: Enquiry@borngenuine.com
📞 Phone: +91-8299431480